As a Solution Engineer at SKALE Labs, I was responsible for dApps and Ecosystem Partners integrations onto the SKALE network, ensuring the deployment SLAs are met and manage client expectations. If any technical issues arise, work with Engineering to make changes and reach a resolution. Collaborate cross-functionally to determine blockchain technology needs functionalities and develop tooling to facilitate users' experiences onboarding on SKALE Network. I’d also partner with Account Executives to drive complex, multi-stakeholder deal cycles across industries to solve diverse critical business problems.

While working as Customer Support Engineer at Bitvore, Id provide solutions to technical problems for system administrators deploying, managing, and integrating Bitvore products with third-party products, server platforms, and networks. Would work with clients to address post-sales technical customer support issues and drive product conversations based on the needs & problems learned during client interactions. Worked to assist sales in answering technical questions and helping customers define the project plan to integrate with the platform. I would also contribute to building documentation and knowledge-based articles for the technology.

Spent my time as a Software Engineer at Wayfair, collaborating with Project Managers, Program Managers, Tech Leads, and other Software Engineers to identify the company's concerns and develop effective app-based solutions. Built web development projects using technologies like React, PHP, GraphQL, SQL, and Google Cloud Platform. I conducted testing and review of the website design for clarity and effectiveness. Learned to translate technical concepts and information into terms all parties could easily comprehend. I documented all software development methodologies in technical manuals to be used by Software Engineers in future projects.